Pacific Northwest National Laboratory Jobs

Job Information

Pacific Northwest National Laboratory User Experience Designer in RICHLAND, Washington

Organization and Job ID

Job ID: 308841

Directorate: National Security

Division: Computing & Analytics

Group: Visual Analytics

Job Description

We are looking for a User Experience Designer to join our cross-functional teams building software applications and data visualization tools for national security and energy stakeholders. As a UX designer at PNNL, you will collaborate with world-class scientists, researchers, business stakeholders, agile software development teams and end-users to create top-notch user experiences. You will collect user requirements through ethnography, contextual inquiry, survey and other user research methods that will be leveraged to inform design decisions. You will design well-documented concepts, wireframes, user-flows, high-fidelity mockups, interactions and prototypes throughout the product life-cycle. The ideal candidate will demonstrate a strong knowledge of user-centered design principles and present clear rationale for design decisions through a robust portfolio of useful, useable and desirable designs.


  • You are a passionate and talented User Experience Designer that has proven yourself within a software development environment. You have strong examples of how your visual and interactive design has made an impact in commercial or research-driven products.

  • You have a strong portfolio that speaks to your role and impact on the products you’ve touched.

  • You are a master in Sketch or Adobe Creative Suite, and maybe have some UI prototyping skills to show off.

  • You can demonstrate creative thinking, strong visual design, software interaction design and the ability to quickly sketch with pen and pencil when needed.

  • You are grounded in User-Centered Design philosophy. You are adept at defining user requirements and use cases that drive your design decisions. You are not afraid to ask hard questions around how the software is making an impact in a user’s workflow. You are the users' advocate in the software development process in design, specification and user evaluation.

  • You can effectively communicate across the stakeholder spectrum. You are a “people person”; you can communicate with clients and geeks alike. You’ve got “street cred” with developers, getting technical with the best of them to ensure mockups become beautiful, working software artifacts. At PNNL, working with renowned scientists means you’ll often have to understand the science before digging your teeth into a project. Likewise, you’ve got some business acumen--as a UX leader you effectively bring together technical experts, product managers and clients toward a common, results-oriented goal.

  • You are entrepreneurial and not afraid to take on hard and complex user experience challenges. Here you can define your future and what projects you work on. You are proactive about seeking out opportunities and opening doors. You are someone who wants to influence their own career development through projects that you take on.

  • You are a business development machine, you can work with cross functional teams to write complex proposals and whitepapers defining user experience impact and visual analytic solutions. You can manage projects from cradle to grave – developing scope and budget, defining tasks and deliverables and delivering on time and in budget. You are great with sponsors and can easily understand needs and react accordingly.

  • You’re looking for a company where you have the opportunity to pursue your interests across functions and different subject domains, and where a job title is not considered the final definition of who you are, but the starting point.


  • Collaborating with multi-disciplinary team to define user interaction and workflow models for research and product features

  • Working with user experience team to turn observational data and user requirements into creative solutions

  • Writing and managing use cases that define your design decisions

  • Finding ways to make complex information and interaction as simple to understand as possible

  • Establishing new visual design system or working within existing standards

  • Designing, developing and producing high-quality visual assets that can be leveraged in large complex software environments

  • Authoring user interface specifications

  • Creating interaction scenarios and storyboards to communicate design ideas


  • Success in this role means delivering results through strong interaction and visual design, teamwork and a relentless focus on what’s best for our users.

  • Success means continually holding oneself to the highest of professional and ethical standards and demanding the same of co-workers.

  • Success is walking into PNNL every work day with a belief that you can have a positive impact in the research and development efforts at a national laboratory and that your work makes a difference with our clients and users.

Minimum Qualifications

  • Bachelor's degree with 5 years of experience Master's degree with 3 years of experience PhD with 1 years of experience

Preferred Qualifications

  • In-depth knowledge of user centered design processes and methodology, particularly as applied software-based applications

  • Exceptional design talents with proven ability to deliver visual and interactive design that is both usable and desirable to a broad mix of customers and users

  • Ability to draw, sketch, ideate and storyboard

  • Building reputation through application of S&E principles and theories, and developing technical approaches to solve challenges.

  • Building networks at a local and capability level. Effectively teaming to share resources and optimize research and development at the group and division level. Mentoring junior staff and students.

  • Receives guidance on new assignments, making preliminary selections on technical alternatives; independently completes recurring assignments. Defines and leads project work at a small task/project level, reporting results on time and on budget. Contributes to proposals and project plans. Embraces expectations for quality, safety, and security. Communicates the importance within the work team.

  • Member of external professional community. Presenter at national or international forums. Leads elements or sections of technical products.

  • Wildly creative and obsessively meticulous

  • Jedi skills in leading design software: Illustrator, Flash and Photoshop, among others

  • Self-motived, excellent communication skills, an open mind, the ability to thrive in multidisciplinary teams, and the skills to balance great design with short deadlines

  • Strong interpersonal and time management skills

  • A love for collaboration and learning

  • Superb information design abilities with efficient production habits and impeccable problem solving skills

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

Other Information

This position requires the ability to obtain and maintain a federal security clearance.


  • U.S. Citizenship

  • Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance 10 CFR 710, Appendix B.

  • Drug Testing: All Security Clearance (L or Q) positions will be considered by the Department of Energy to be Testing Designated Positions which means that they are subject to applicant, random, and for cause drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).

Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs, including marijuana, for 12 consecutive months can be demonstrated.

Keywords: User experience, User research, graphic design, visual design, information visualization

Directorate: National Security Dir

Job Category: Computation and Information Sciences

Group: Visual Analytics

Opening Date: 2019-01-24

Closing Date: 2019-12-30