Pacific Northwest National Laboratory Jobs

Job Information

Pacific Northwest National Laboratory User Experience Designer in RICHLAND, Washington

Organization and Job ID

Job ID: 310720

Directorate: National Security Directorate

Division: Computing and Analytics

Group: Visual Analytics

Job Description

The Visual Analytics Group at Pacific Northwest National Laboratory (PNNL) is seeking a User Experience Designer to join our cross-functional project teams building software applications and data visualization tools for national security and energy stakeholders. As a UX designer at PNNL, you will collaborate with world-class scientists, researchers, business stakeholders, agile software development teams and end-users to create world-class user experiences. You will collect user requirements through subject-matter expert and user interviews and workshops. You will design well-documented concepts, wireframes, user-flows, high-fidelity mockups, interactions, prototypes and design specifications throughout the product life-cycle. The ideal candidate will demonstrate a strong knowledge of user-centered design principles and present clear rationale for design decisions through a robust portfolio of useful, useable and desirable designs .

This position is full-time and based in either Richland or Seattle, Washington.


This position will support and lead software engineers and application developers in the design and implementation of a diverse set of user experiences. A successful candidate will:

  • Collaborate with multi-disciplinary teams to define user interaction and workflow models for research and product features

  • Work with project teams to turn observational data and user requirements into creative solutions

  • Interact with government customers to define requirements and demonstrate user-centered design vision.

  • Write and manage use cases that inform design decisions

  • Design innovative solutions to make complex information and interaction as simple to understand as possible

  • Establish new visual design systems or work within existing standards depending on project needs

  • Design high-quality visual assets that can be leveraged in large complex software environments

  • Author design specifications and other artifacts to aid in development

  • Create interaction scenarios and storyboards to communicate design ideas


As a level III User Experience Designer, a successful candidate will be expected to:

  • Build networks with other personnel at a local and capability level.

  • Effectively team to share resources and optimize research and development at the group and division level.

  • Mentor junior staff and students.

  • Select and develop technical approaches on assignments with occasional oversight on complex problems.

  • Support scoping, scheduling, and budgeting at a project or major task level.

  • Generate new ideas for proposals and/or business development opportunities while leading development of technical section of small to medium proposals or project plans.

  • Serve as a role model for quality, safety, and security.

  • Be a leader of technical products that have a direct impact on our users and stakeholder

Minimum Qualifications

  • BS/BA with 5 years of experience, MS/MA with 3 years of experience, or PHD with 1 year of experience. Equivalent. A minimum of 13 years of relevant work experience may be considered in lieu of the required degree.

  • Strong portfolio of visual and interactive design showing a clear impact in commercial, industrial, or research environments, demonstrated through a clear human-centered design process.

  • Proficiency in standard UX software (such as Sketch, Adobe Creative Suite, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer) is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.

Preferred Qualifications

  • Passionate and talented in User Experience Design proven within a multi-disciplinary software development environment.

  • Creative thinking, strong visual design, software interaction design and the ability to quickly sketch with pen and pencil when needed. Ability to draw, sketch, ideate and storyboard are a plus.

  • Demonstrated experience as a “UX team of one” performing activities throughout the research, design and delivery process.

  • Demonstrated experience designing complex desktop and mobile applications.

  • Experience providing UX artifacts in an agile development cycle, including product planning, writing user stories and acceptance criteria, design specifications and assets.

  • Grounding in User-Centered Design philosophy; adept at defining user requirements and use cases to drive design decisions.

  • Advocacy for users demonstrated in the software development process throughought design, specification and user evaluation.

  • Effective communication across the stakeholder spectrum--a “people person”; who can communicate with clients and technical experts alike.

  • Soft skills for interacting and negotiating with developers.

  • Experience with data visualization or designing visual analytics system a plus.

  • Educational or professional background in science, engineering, human-computer-interaction or data analytics a plus.

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from participation in certain foreign government talent recruitment programs. If you are offered a position at PNNL and are currently a participant in a foreign government talent recruitment program you will be required to disclose this information before your first day of employment.

Other Information

This position requires the ability to obtain and maintain a federal security clearance.


  • U.S. Citizenship

  • Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance 10 CFR 710, Appendix B.

  • Drug Testing: All Security Clearance (L or Q) positions will be considered by the Department of Energy to be Testing Designated Positions which means that they are subject to applicant, random, and for cause drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).

Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs, including marijuana, for 12 consecutive months can be demonstrated.

Directorate: National Security

Job Category: Computation and Information Sciences

Group: Visual Analytics

Opening Date: 2020-04-01

Closing Date: 2020-07-30