Pacific Northwest National Laboratory Jobs

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Job Information

Pacific Northwest National Laboratory Senior User Experience Engineer (UX) - Research Computing in RICHLAND, Washington

Organization and Job ID

Job ID: 312485

Directorate: Communications & Information Technology

Division: Research Computing

Group: Research Platforms

Job Description

Who we are:

  • Research Computing advances scientific discovery by providing computational tools and expertise to accelerate and demonstrate research outcomes. We support computationally enabled science by providing computational building blocks (e.g., HPC, Machine Learning environments, Data Management Tools etc.). In addition, we provide services, expertise, and support to researchers to optimize their use of our capabilities (e.g., UX, Software Engineering, HPC Consulting, Cloud Deployment, etc.). Lastly fostering a culture of computing through interdisciplinary collaboration, community building, and access to computational resources.

  • We are seeking a proven and experienced UX Engineer to join the Lab’s UX Community. This person will provide UX leadership working alongside other senior UX engineers to establish a UX Community of Excellence across the Lab. This will encompass influencing User Centric Design (UCD) practices for Sponsor facing, PNNL focused, and campus experience activities. You will be responsible for helping build up UX teams and driving and modeling behaviors to institutionalize solid UCD practices.

Who you are:

  • You are a seasoned UX Engineer, who is excited about inspiring teams, and leading the full range of User Centered Design (UCD) processes.

  • You relish working on broad and diverse scopes of work across a broad range of scientific domains.

  • You model the characteristics of a UX engineer, encouraging, challenging, inspiring, and giving & receiving feedback.

  • You have demonstrated the ability to thrive in ambiguity. If it isn't defined you can design it, overcoming constraints to provide the best experience.

  • You have demonstrated strong leadership, coaching, networking, and entrepreneurial prowess.

  • You are a communicator and storyteller, adept at presenting to executives and customers.

  • You have strong and demonstrable visual, interaction and graphic design skills.

  • You have a design portfolio that showcases your breadth of impact.

  • You want to make a difference and improve the experience for our users, staff, and sponsors

  • You have reached the point in your career, where you want your work to matter and to make the world a better place.

What we offer:

  • A unique opportunity to continue to hone your skills and contribute across nationally and internationally significant domains, these include environmental remediation, carbon neutral energy solutions, secure Grid operations, national cyber security, restricting the development of weapons of mass destruction and climate science support.

  • You will have the prospect to influence executives, scientists, and engineers across PNNL to the merits of UCD processes.

  • Numerous projects to perform hands on UCD across all processes:

  • User Research, Requirements Gathering and Analysis

  • Ideation and Innovation Process

  • Concept and Detailed Visual Design (high emphasis)

  • Rapid Prototyping

  • Production, Development and Measurement

  • Product Launch

  • The autonomy to build your own opportunities within the Lab for yourself and for other UX engineers to follow. These could be in performing work directly for external sponsors, for capability development initiatives, driving culture and practices for how incorporating science and engineering with contemporary work practices, and even in showcasing our campus and unique facilities.

If this sounds exciting to you, please apply!

The hiring level will be determined based on the education, experience and skill set of the successful candidate based on the following:

Level III: Established reputation in applying software engineering principles towards user experience design. Builds and leads effective project teams across domains. Organizational contributions through mentorship or taking on special assignments. Selects and develops technical approaches on complex problems. Lead of projects or tasks, integrating capabilities of work team members. Generates new ideas for proposals and/or business development opportunities, leading development of proposals or project plans.

Level IV: Manages moderate to large projects and/or major project tasks. Integrates intellectual and technical capabilities of work teams. Enhances technical/professional skills of junior and senior staff through active mentoring and training. Generates ideas for new capabilities and participates in business development activities.

Minimum Qualifications

  • BS/BA with 5 years’ experience, or MS/MA with 3 years’ experience, or PhD and 1+ years experience

Preferred Qualifications

  • BS/BA with 7 years’ experience, or MS/MA with 5 years’ experience, or PhD and 3+ years experience

  • Demonstrated success leading others in User Research and Analysis, Ideation, Concept and Detailed Visual Design, Rapid Prototyping, Production, Development & Measurement, and Product Launch.

  • Experience in leading collaborative teams using a variety of design tools including Adobe Illustrator, Figma, Sketch, and XD etc.

  • Experience influencing scientists, engineers, and executives in the value of UCD.

  • Numerous examples of defining and implementing design guides and brands.

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via

Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.

Other Information

  • The ability to work remotely/telework is an option for this position.

Directorate: Comm & Information Technology

Job Category: Computation and Information Sciences

Group: Software & Technology

Opening Date: 2021-08-10

Closing Date: 2021-09-27