Pacific Northwest National Laboratory Jobs

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Job Information

Pacific Northwest National Laboratory Quality & Assurance Consultant in RICHLAND, Washington

Organization and Job ID

Job ID: 311675

Directorate: Performance Management

Division: Quality

Group: Quality

Job Description

  • Responsible for providing advice, facilitation, training, assessment, and other services related to the development, administration, and technical aspects of quality or assurance programs administered at various organizational levels (e.g., Board, PNNL, program, project, etc.). Serves as a subject matter expert (SME) in some or all aspects of quality or assurance fields, including planning or directing activities concerned with contractor assurance or quality standards, such as ASME NQA-1, Good Laboratory Practices, 17025, etc.

  • Quality and Assurance Management - As a deployed resource to the Research and Development and/or Management and Operations directorates, serves as a relationship manager and/or resource deployment manager for Quality Assurance and Contractor Assurance Programs and resources. Responsible for deploying requirements, systems, processes, tools, analytics, and capabilities required to lead and/or enable quality and performance management to serve the strategic, organizational, operations and project needs of the assigned directorate.

  • The primary purpose of the Quality Engineer (QE) role at PNNL is to support Science and Technology (S&T) projects in establishing effective quality assurance processes and practices – with the overall impact of mitigating risk and ensuring compliance, while striving for increased efficiency and effectiveness of project execution. The QE is the primary deployed resource for the Quality Division, working directly with Quality Managers, Project Managers, and project staff to achieve this impact. The QE is responsible and accountable for delivering (i.e., planning, implementing, and assuring effectiveness) all elements of the PNNL’s Quality Management Program as well as compliance to project-specific requirements that may exist.

  • Overall, the successful Quality Engineer will have a demonstrated track record of leadership, and a broad-based exposure to quality-related techniques and methodologies.

This is your opportunity to make a difference and set a course for the future at one of the nation’s premier National Labs. PNNL is looking for our next Supplier Quality Manager and Team Lead. In this position you will be expected to bring your “A” game, to not only take our Supply Chain and Quality Program to the next generation, but also manage and help develop a highly skilled and experienced team of Quality Engineers (10+). Are you comfortable answering “Yes” to a few of the questions below?

  • Do you know how to build and lead a quality program and/or its subprograms, which includes the design, governing documentation, and implementing procedures?

  • Are you comfortable talking about a specific industry quality standard (ISO, NQA-1, AS9100, etc.), governing quality program, and process benchmarks?

  • Are you comfortable talking about Supplier Quality Management (SQM) principles and explaining to staff and stakeholders the importance of qualifying suppliers and their capabilities, keeping scorecards, and overall assessment of KPIs to effectively manage risk?

  • Have you managed and/or provided mentorship and consultation on the professional growth of staff.

  • Are you the type of person that can take a challenging negotiation, remain positive, and look for the win-win scenario for all parties?

  • Are you the type of person that is genuinely interested in helping individuals be successful and take pride in your team’s success?

Minimum Qualifications

  • Bachelor’s degree plus 12 years of related experience or an Advanced Degree with 10 years related experience.

  • Candidate must be able to obtain a DOE Q Clearance.

Preferred Qualifications

  • Master’s degree that supports the specialization assigned and a minimum of 15 years of related experience.

Significant experience in four or more of the following and at least one where your peers consider you a Subject Matter Expert (SME) strongly preferred:

  • Experience working in a highly regulated environment/industry with a robust Environment, Health, Safety, Security and Quality (EHSS&Q) culture. (e.g. nuclear, food, oil and gas, transportation, medical, pharmaceutical, aerospace, etc.).

  • Experience and practice with any of the following: NQA-1, DOE O414.1D, 10 CFR 50 App B, 10 CFR Part 21, 10 CFR Part 71, and/or 10 CFR 830 requirements.

  • Serves as a Subject Matter Expert (SME) in some or all aspects of quality or assurance fields

  • including planning and/or directing activities concerned with quality standards.

  • Manages and maintains a supply chain program that is compliant with PNNL’s requirements.

  • Manages an allocated budget and staff that support the supply chain program.

  • In depth auditing experience, including but not limited to, lead auditor certification and/or significant auditing experience with a consensus standard (i.e. AS9100, ISO, NQA-1, etc.).

  • Drives continuous improvements of quality requirements and methods needed in order to secure high quality and stable production of PNNL’s products.

  • Handle escalation of issues related to the procurement processes.

  • Support efforts to build strong relationships with Contracts, Quality, and PNNL staff.

  • Perform initial supplier on site surveys, recurrent audits of supplier’s quality system, source inspection, and audit supplier’s processes and process control.

  • Establish and implement supplier performance improvement actions including, monitoring supplier’s proposed corrective actions, conducting supplier visits, monitoring supplier processes, and conducting scheduled supplier performance reviews with the suppliers of concern.

  • Ensuring that the supplier’s operations remain compliant with approved program.

  • Performs reviews of procurement documentation (pre and post award).

  • Drive and coordinate quality issues related to supply chain and the flow down of quality requirements.

  • Act as liaison between PNNL and the supplier on all quality issues; assist other departments with supplier issues.

  • Experience in general quality program development, maintenance and implementation.

  • On-site auditing and/or surveillance experience of fabricators with proficiency in the necessary reporting functions to evaluate QA/QC and overall project risk to stakeholders.

  • Experience in Suspect Counterfeit Items (SCI) programs, processes and execution.

  • A holder or past holder of any of the following certifications: ASQ CQE, CSQE, CQA, Lean Six Sigma and other types of respected industry certifications.

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via

Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.

Other Information

  • This position may require travel up to 20% within the US.

Other Information

This position requires the ability to obtain and maintain a federal security clearance.


  • U.S. Citizenship

  • Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance 10 CFR 710, Appendix B.

  • Drug Testing: All Security Clearance (L or Q) positions will be considered by the Department of Energy to be Testing Designated Positions which means that they are subject to applicant, random, and for cause drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).

Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs, including marijuana, for 12 consecutive months can be demonstrated.

Directorate: Performance Management

Job Category: Performance Management/Performance Assurance

Group: Quality

Opening Date: 2021-02-17

Closing Date: 2021-03-09