Pacific Northwest National Laboratory Jobs

Job Information

Pacific Northwest National Laboratory Masters Intern - Operational Systems & Technology (NSIP) in RICHLAND, Washington

Organization and Job ID

Job ID: 310456

Directorate: National Security

Division: Operational Systems & Technology

Group: Operational Readiness & Assurance

Job Description

Pacific Northwest National Laboratory (PNNL) is seeking a graduate student for assignments within the National Security Internship Program (NSIP). The National Security Directorate at Pacific Northwest National Laboratory is currently in need of at least one intern to support e-learning design and development for a variety of DOE-sponsored projects.

The Operational Readiness & Assurance (ORA) group stewards capabilities associated with mission assurance, and the operations and maintenance stage of the systems engineering lifecycle. Working with stakeholders, ORA prepares and equips end users to operate, sustain and withstand disruption to mission critical systems and infrastructure. Operational sustainment is achieved and transitioned through instructional systems, credibility assessment, logistics innovation, reliability and field engineering, and complex supply chain and interdependency analysis.

Responsibilities and Accountabilities

An intern working with our teams would participate in multiple phases of the projects, which could include:

  • Performing training analysis with subject matter experts to identify appropriate learning activities

  • Designing and developing prototypes for various training activities

  • Creating wireframes of the training environment and user interfaces

  • Authoring content

  • Performing usability testing and course reviews

  • Must complete work in accordance with project schedules, often with competing priorities and demands.

  • Must team and work proactively with PNNL operations and project staff, as well as staff from outside of the project and other DOE national labs.


In order to have a complete application package, the three (3) listed items below are required and must be uploaded correctly per the below instructions:

Combine the below into one (1) PDF document

1) Resume or CV

2) Current unofficial transcript, cumulative GPA must be listed

3) A 300 word essay describing how your specific skills and interests pertain to the focus area above and why you should be selected for this opportunity.

When prompted to “Upload Resume” all documents listed above must be bundled into ONE-SINGLE PDF for resume upload. If any one of the 3 components are not included in one-single PDF file, applications will be rejected and will no longer be considered. Electronic applications will be accepted until 11:59 p.m. (PST) on posting close date.

Minimum Qualifications

Candidates must be matriculated/enrolled in a Master's program at an accredited college or university. Minimum GPA of 3.3 is required.

U.S. citizenship required.

Preferred Qualifications

The primary e-learning development tools used on our projects include Articulate Storyline, Adobe Captivate, and Adobe Photoshop. The intern should also be familiar with basic computer programming principles as there is quite a bit of conditional logic involved when creating interactive scenarios.

Any experience with 3D development and/or game design would be a plus but is not required. Similarly, a rudimentary understanding of adult learning theory may open more opportunities during the internship but is also not required.

The intern candidate will work closely with the Technical Team Lead at least one Instructional Systems Design team member.

Preferred Qualifications:

  • Experience in classroom delivery and/or web-based training design.

  • Familiar with instructional design models (e.g., Successive Approximation Model (SAM), ADDIE, etc.).

  • Proficient in Microsoft Office; specifically, Word, Excel, PowerPoint, and Outlook.

  • Some experience in Articulate Storyline.

  • Some experience with multimedia development and editing software (e.g., Photoshop, Vyond, audio editing tools, etc.).

  • Understanding of designing and developing prototypes of various training activities and creating wireframes of the training environment and user interfaces.

  • Understanding of basic web development in HTML/HTML5.

Preferred Education

A current graduate student obtaining an Advanced degree and 0-2 years of relevant experience in Computer Science, Software Engineering, Machine learning and Instructional Design.

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from participation in certain foreign government talent recruitment programs. If you are offered a position at PNNL and are currently a participant in a foreign government talent recruitment program you will be required to disclose this information before your first day of employment.

Directorate: National Security

Job Category: Master's and PhD Level Internships

Group: Operational Readiness & Assura

Opening Date: 2020-02-10

Closing Date: 2020-03-06