Pacific Northwest National Laboratory IT Systems Analyst in RICHLAND, Washington
Organization and Job ID
Job ID: 310799
Directorate: Communications and Information Technology
Division: Software Engineering
Group: Software Engineering
As a National Laboratory, we offer a unique blend of opportunities for the exceptional candidate. This position’s main focus encompasses the research, development, and documentation of business and system requirements for information applications relevant to the administration of PNNL’s business systems. Your work will include: Support the work maintaining and operating existing business information systems, partnering with clients to define, build and deliver innovative software solutions to complex business and scientific problems; working with effective teams from multiple disciplines; researching and writing business requirements. Work with teams and users to implement requirements and validate expected outcomes. As a member of a stable team you are expected to develop knowledge of the goals of projects or clients you are supporting – and maintain a customer service focus commensurate with this position.
Your key responsibilities and accountabilities would include:
Perform research and analysis of existing systems and business rules to establish requirements for new product features and maintenance of existing systems
Work collaboratively as part of an agile development team to mature user stories by facilitating requirements discussions, providing details and documenting acceptance criteria
Support engineering teams through the development, implementation, and operation of business applications
Provide individual contribution to supporting software releases including testing, facilitating product demos, holding team retrospectives, and investigating issues
Enhance personal technical and professional skills through active mentoring and training
Assimilate knowledge quickly in multiple domains
The hiring level will be determined based on the education, experience and skill set of the successful candidate based on the following:
IT Analyst level 1:
Applies basic S&E theories to well defined tasks with minimal oversight. Requires conceptual knowledge of scientific or engineering theories, practices and procedures. Working locally as an individual contributor. Building and maintaining effective internal relationships on individual or team level. Receives instruction on required tasks and reports results on time and on budget, while working under guidance from experienced staff. Takes initiative to set personal direction and goals.
IT Analyst level 2:
Building reputation through application of S&E principles and theories, and developing technical approaches to solve challenges. Building networks at a local and capability level. Effectively teaming to share resources and optimize research at the group and division level. Mentoring junior staff and students. Receives guidance on new assignments, making preliminary selections on technical alternatives; independently completes recurring assignments. Defines and leads project work at a small task/project level, reporting results on time and on budget. Contributes to proposals. Embraces expectations for quality, safety, and security. Communicates the importance within the work team.
Bachelor's degree with 0-1 years of experience, or Master's degree with 0-1 years of experience. A minimum of 8 years of work experience may be considered in lieu of the required degree.
Exceptional communicator with both technical and nontechnical audiences
Knowledge and experience writing user stories (business requirements) for the purpose of developing of complex software
Experience leveraging iterative development practices such as Agile or Scrum
Knowledge and experience leveraging SQL to mine and analyze data
Customer service oriented and approachable
Deliver results with highest level of professionalism and integrity
Ability to manage multiple projects and adapt to changing priorities
Bachelor's degree with 2 years of experience, Master's degree with 0 years of experience. A minimum of 10 years of work experience may be considered in lieu of the required degree.
Experience using Agile management tools such as Jira
Familiarity of at least one programming language
Knowledge of UI/UX best practices for web and mobile applications
Able to read and write complex SQL queries
Experience developing wireframes, mockups, and/or use cases
Experience acting in a Scrum Master role
Experience testing client facing web based applications
Knowledge of APIs and RESTful Web Services
Ability to read and write code
Equal Employment Opportunity
Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at jobs.pnnl.gov.
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from participation in certain foreign government talent recruitment programs. If you are offered a position at PNNL and are currently a participant in a foreign government talent recruitment program you will be required to disclose this information before your first day of employment.
Due to business needs and client space, US Citizenship is required:
The Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign Visits & Assignment Program site, information, technologies, and equipment access requirements.
Directorate: Comm & Information Technology
Job Category: Computation and Information Sciences
Group: Maximo Platform
Opening Date: 2020-05-04
Closing Date: 2020-08-02