Pacific Northwest National Laboratory Jobs

Job Information

Pacific Northwest National Laboratory IT Systems Analyst in RICHLAND, Washington

Organization and Job ID

Job ID: 310799

Directorate: Communications and Information Technology

Division: Software Engineering

Group: Software Engineering

Job Description

As a National Laboratory, we offer a unique blend of opportunities for the exceptional candidate. This position’s main focus encompasses the research, development, and documentation of business and system requirements for information applications relevant to the administration of PNNL’s business systems. Your work will include: Support the work maintaining and operating existing business information systems, partnering with clients to define, build and deliver innovative software solutions to complex business and scientific problems; working with effective teams from multiple disciplines; researching and writing business requirements. Work with teams and users to implement requirements and validate expected outcomes. As a member of a stable team you are expected to develop knowledge of the goals of projects or clients you are supporting – and maintain a customer service focus commensurate with this position.

Your key responsibilities and accountabilities would include:

  • Perform research and analysis of existing systems and business rules to establish requirements for new product features and maintenance of existing systems

  • Work collaboratively as part of an agile development team to mature user stories by facilitating requirements discussions, providing details and documenting acceptance criteria

  • Support engineering teams through the development, implementation, and operation of business applications

  • Provide individual contribution to supporting software releases including testing, facilitating product demos, holding team retrospectives, and investigating issues

  • Enhance personal technical and professional skills through active mentoring and training

  • Assimilate knowledge quickly in multiple domains

The hiring level will be determined based on the education, experience and skill set of the successful candidate based on the following:

IT Analyst level 1:

Applies basic S&E theories to well defined tasks with minimal oversight. Requires conceptual knowledge of scientific or engineering theories, practices and procedures. Working locally as an individual contributor. Building and maintaining effective internal relationships on individual or team level. Receives instruction on required tasks and reports results on time and on budget, while working under guidance from experienced staff. Takes initiative to set personal direction and goals.

IT Analyst level 2:

Building reputation through application of S&E principles and theories, and developing technical approaches to solve challenges. Building networks at a local and capability level. Effectively teaming to share resources and optimize research at the group and division level. Mentoring junior staff and students. Receives guidance on new assignments, making preliminary selections on technical alternatives; independently completes recurring assignments. Defines and leads project work at a small task/project level, reporting results on time and on budget. Contributes to proposals. Embraces expectations for quality, safety, and security. Communicates the importance within the work team.

Minimum Qualifications

Bachelor's degree with 0-1 years of experience, or Master's degree with 0-1 years of experience. A minimum of 8 years of work experience may be considered in lieu of the required degree.

Required Skills:

  • Exceptional communicator with both technical and nontechnical audiences

  • Knowledge and experience writing user stories (business requirements) for the purpose of developing of complex software

  • Experience leveraging iterative development practices such as Agile or Scrum

  • Knowledge and experience leveraging SQL to mine and analyze data

  • Customer service oriented and approachable

  • Deliver results with highest level of professionalism and integrity

  • Ability to manage multiple projects and adapt to changing priorities

Preferred Qualifications

Bachelor's degree with 2 years of experience, Master's degree with 0 years of experience. A minimum of 10 years of work experience may be considered in lieu of the required degree.

  • Experience using Agile management tools such as Jira

  • Familiarity of at least one programming language

  • Knowledge of UI/UX best practices for web and mobile applications

  • Able to read and write complex SQL queries

  • Experience developing wireframes, mockups, and/or use cases

  • Experience acting in a Scrum Master role

  • Experience testing client facing web based applications

  • Knowledge of APIs and RESTful Web Services

  • Ability to read and write code

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from participation in certain foreign government talent recruitment programs. If you are offered a position at PNNL and are currently a participant in a foreign government talent recruitment program you will be required to disclose this information before your first day of employment.

Other Information

Due to business needs and client space, US Citizenship is required:

The Pacific Northwest National Laboratory is subject to the Department of Energy Unclassified Foreign Visits & Assignment Program site, information, technologies, and equipment access requirements.

Directorate: Comm & Information Technology

Job Category: Computation and Information Sciences

Group: Maximo Platform

Opening Date: 2020-05-04

Closing Date: 2020-08-02