Pacific Northwest National Laboratory Communications Professional in RICHLAND, Washington

Organization and Job ID

Job ID: 308748

Directorate: Communications and Information Technology

Division: Communications

Group: Content & Quality/Project Communications

Job Description

The Invitation:

Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to collaboration and work/life integration. Dynamic, adaptable people come to PNNL to work smarter and to work together on high-impact projects and initiatives for the U.S. Department of Energy and many other sponsors. PNNL staff members focus on meaningful work, innovation, and impactful outcomes. At PNNL, you’ll find a positive, fast-paced environment and excellent benefits including pension, matching 401(k), tuition reimbursement plans, health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State, known for its outdoor recreation, thriving wine industry and affordable cost of living.

The Opportunity:

A strong communications function is critical to elevate PNNL’s external presence and amplify its science and technology achievements. Under the leadership and direction of a senior communicator, the Communications Associate is an entry-level professional with an interest and foundational skills in science and technical communications, project coordination, and customer service.

Authority and Accountability:

-Serve on a team of communications professionals that contributes to a wide spectrum of projects across the Division.

-Communicate regularly across the Division to offer assistance and accept new assignments.

-Understand and collaborate with the specialized teams in the Division, such as Document Architecture and Copyediting, Project Communications, Creative Services, Digital Media, and Science Writing to complete projects.

-Write general content for use in newsletters, emails, Laboratory calendars, campus-wide flat panel displays, etc.

-With guidance from and in partnership with the Social Media staff, write and stage content for the Lab’s secondary social media channels, such as @EnergyPNNL.

-Track inventory of print collateral and maintain literature racks across the PNNL campus.

-In collaboration with the PNNL Protocol team, assist in planning and implementation of Communications Aspects of scientific events and conferences.

-Working with the subject matter expert, design surveys to gauge the effectiveness of communications tactics.

-Prepare reports about the effectiveness of communications tactics.

-Upload materials into media repositories.

-Assist with the formatting, production, standardization, and optimization of Division and Group newsletters.

-Utilize the Division workflow system, “CommWorks,” to record assignments, monitor progress, and route work.

-Perform other duties as required/assigned

Required Knowledge, Skills, and Abilities:

-Ability to provide good customer service; patient, attentive, good interpersonal communication skills, time-management skills, and use of positive language. Strong organizational skills.

-Writing and proofreading skills with attention to detail; knowledge of proper grammar usage and willingness to learn and follow a style guide.

-Experience using e-forms to input data; ability to use an online workflow system to initiate communications work.

-Able to work effectively on multiple simultaneous projects with varying priorities and timelines.

-Ability to work with peers and leadership across the Division to establish effective working relationships.

-Basic experience and comfort using social media, including Twitter, Instagram, and Facebook.

-Comfortable speaking to groups of people.

Minimum Qualifications

-Bachelor’s degree in English, Journalism, Communications, Marketing, or a science relevant to PNNL’s research.

-Strong written and oral communications skills.

-Organizational and task management skills.

-Strong computer skills and proficiency with Microsoft Office.

Preferred Qualifications

-Experience conducting communications work at a national laboratory or scientific research and familiarity with e-newsletter programs like MailChimp and HubSpot.

-Experience designing and distributing e-surveys using tools like SurveyMonkey.

-Experience coordinating conference participation.

-Familiarity with major social media platforms, their differences, and primary function.

-An interest or background in science

Equal Employment Opportunity

Battelle Memorial Institute (BMI) at Pacific Northwest National Laboratory (PNNL) is an Affirmative Action/Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All BMI staff must be able to demonstrate the legal right to work in the United States. BMI is an E-Verify employer. Learn more at

Directorate: Comm & Information Technology

Job Category: HR/Legal/Communications

Group: Project Communications

Opening Date: 2019-01-07

Closing Date: 2019-01-21